AI-Specific Terms of Service

Last Updated: December 2, 2025

1. Introduction

Nafasi AI uses artificial intelligence (AI) to generate disability inclusion recommendations, policy documents, gap analysis, and action plans based on your audit responses. This document outlines important information about how AI is used in our platform and your responsibilities when using AI-generated content.

2. How We Use AI

Our AI system is used to:

  • Analyze your audit responses and calculate compliance scores
  • Generate personalized recommendations for improving disability inclusion
  • Create disability inclusion policies tailored to your organization
  • Identify gaps in your current accessibility and inclusion practices
  • Match job roles with suitable disability accommodations
  • Recommend reasonable workplace accommodations
  • Calculate Kenya PWD tax benefits and ROI
  • Generate comprehensive disability inclusion reports

3. AI System Capabilities and Limitations

Our AI system:

  • Is trained on Kenya disability regulations (Persons with Disabilities Act 2003, Employment Act 2007)
  • Analyzes patterns in your responses to provide contextual recommendations
  • Uses large language models (OpenAI GPT-4) for natural language generation
  • Continuously improves based on feedback and updated training data
  • References Kenya-specific compliance requirements and tax incentives

Our AI system does NOT:

  • Replace professional legal, compliance, or accessibility consulting
  • Guarantee compliance with Kenya regulations or international standards
  • Understand the unique context, culture, or constraints of your organization
  • Provide definitive legal advice or binding interpretations of law
  • Account for all possible disability inclusion scenarios or edge cases
  • Guarantee specific outcomes from implementing recommendations

4. Your Responsibilities

When using AI-generated recommendations, you agree to:

  • Review Carefully: Thoroughly review all AI recommendations with qualified professionals before implementation
  • Verify Applicability: Assess whether recommendations apply to your specific situation, jurisdiction, and industry
  • Consult Experts: Work with disability inclusion consultants, legal counsel, and compliance officers as needed
  • Test Before Deployment: Pilot and test any changes before full organizational rollout
  • Monitor Results: Track the effectiveness of implemented changes and adjust as needed
  • Stay Informed: Keep up with evolving disability inclusion standards and Kenya regulations
  • Use Professional Judgment: Apply your knowledge of your organization to adapt recommendations appropriately

5. Data Usage and Privacy

What data we use:

  • Your audit responses and answers to disability inclusion questions
  • Company information (industry, size, location) for context
  • Historical audit data (if available) for trend analysis
  • Document uploads for policy analysis (when you use that feature)

What we do NOT do:

  • We do NOT use your data to train OpenAI's models (zero data retention policy)
  • We do NOT share your audit responses with third parties
  • We do NOT use your data for marketing without explicit consent
  • We do NOT retain AI prompts or responses longer than necessary
  • We do NOT share your company data with other customers

For complete details, see our Privacy Policy.

6. Accuracy and Reliability

While we strive for high accuracy, AI-generated content may contain errors, outdated information, or recommendations that don't apply to your situation. We make no guarantees about:

  • The accuracy or completeness of AI recommendations
  • The suitability of recommendations for your specific needs
  • Compliance with applicable Kenya laws or international regulations
  • The effectiveness of implementing AI suggestions
  • Prevention of disability inclusion-related legal issues

7. Disclaimers and Limitations of Liability

IMPORTANT LEGAL DISCLAIMER

AI-GENERATED RECOMMENDATIONS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Nafasi AI disclaims all warranties, express or implied, regarding AI content
  • We are not liable for any decisions made based on AI recommendations
  • We are not responsible for compliance failures or legal issues arising from AI use
  • Users assume all risk when implementing AI-generated suggestions
  • Our liability is limited to the amount you paid for the service

By using AI features, you acknowledge these limitations and agree to hold Nafasi AI harmless from any claims related to AI-generated content.

8. Subscription Tier Features

AI capabilities vary by subscription tier:

  • Free: 1 audit/month, basic AI recommendations, limited report generation
  • Standard: Unlimited audits, full AI analysis, all 8 AI modules, comprehensive reports, Kenya tax calculations

See our Pricing Page for complete details.

9. Changes to AI Systems

We may update our AI models, prompts, or capabilities at any time to improve accuracy, add features, or address issues. Such changes may result in:

  • Different recommendations for the same audit responses
  • Varying levels of detail or formatting
  • New types of insights or analysis
  • Changes to processing time or cost

We will notify users of significant changes via email or in-app notifications.

10. Feedback and Improvement

We welcome feedback on AI-generated content. By providing feedback, you grant us the right to use it to improve our AI systems. You may provide feedback via:

  • In-app feedback buttons
  • Email to ai-support@nafasi.ai
  • Customer support tickets
  • Community forums

11. Professional Services

If you require professional disability inclusion consulting, compliance audits, or legal advice, we can refer you to qualified professionals. AI recommendations are a starting point, not a substitute for expert guidance.

12. Contact Information

For questions about AI features or these terms:

Acknowledgment: By using AI features in Nafasi AI, you confirm that you have read, understood, and agreed to these AI-Specific Terms of Service. These terms supplement our general Terms of Service.